Grade Mobile Refurbished Process - How do we prepare devices? – GRADE MOBILE®
Our Testing Process
Every GRADE Mobile device, from iPads to iPhones goes through the same automated testing process
We use the highest quality automated robotics and software in the industry, avoiding any human error or opinion bias. Take a look below at some of the key components and features that are tested by our trusted robots
- Touch Screen
- Camera
- Battery Health
- Buttons and Sensors
- Speakers and Ports
- Display
- Full Data Wipe
- GSM Check
- Blacklist and Lost/Stolen Check
Once passed, the device is data wiped and professionally cleaned of any fingerprints or dirt on the screens or housing
So Where Do We Source Our Devices?
As you may or may not already know, we love refurbishing, recycling, saving you money and all that good stuff. So when we source our products our goal is making sure that we can find them a new home.
When someone no longer want their phone or are looking to upgrade, they trade their phone to a recycling company or larger scale buy back channels. Apple have their own buy back programme which allows customers to get a discount off a new device which equates to the value of their old iPhone. These devices are then sent to us.
B2C sales (Business to Customer) are very important to us but we also have strong links and connections in the B2B world (Business to Business). Large scale orders are made weekly with only the largest and most reputable suppliers of used and refurbished devices. These devices may come from corporate backgrounds.
Wherever our devices come from, we make sure they conform to our very high standards both with their functionality but also their previous lives. Device history is checked extensively to make sure that a device is not blacklisted or marked as lost or stolen. This procedure includes a data wipe and iCloud check, so we can guarrantee that no items will be sent out with any signs of previous ownership.
Repair & Refurbish
No Job Too Big or Too Small
We take pride in every one of our team members. But there needs to be a special shout out to our technicians. The team that help to provide the high quality that our customers have come to know and love. With technicians ranging from beginner level all the way up to expert Level 3, there is nothing too big or too small that we cannot repair or refurbish. Pretty impressive, right? All products come with a minimum 12-month warranty with the option to extend the warranty to either 24 or 36 months, so having a team of expert technicians really does allow us to provide an even better service to our customers. At the end of the day, that's what makes us smile, doing everything we can to make our customers happy.
The people who are crazy enough to think they can change the world are the ones who do
- Steve Jobs
What's Next For GRADE Mobile?
Onwards and Upwards!
Every team is working hard on everything they do. But, we also have a few projects in the pipe line. Keep up to date with our newsletters and follow us on social media so you never miss an update. If you have industry experience and would be interested in joining our certified team, please write to us! If your industry knowledge is limited, we have an academy that brings through sucessfull technicians. GRADE Mobile is changing the game. And that is a promise. Thank you for your custom so far, and if you haven't ordered yet we can't wait to welcome you to the family.
